Privacy Policy
Last Updated: January 15, 2025At Makertex Eta, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information when you interact with our educational services focused on investment concepts.
We're committed to transparency. If something here doesn't make sense or you have questions, reach out — we're happy to clarify.
Privacy Contact Information:
Makertex Eta
1608 Sylvestre Dr, Tecumseh, ON N8N 2L9, Canada
Phone: +16046916444
Email: contact@makertexeta.vip
1. Information We Collect
We collect different types of information depending on how you interact with our platform. Some you provide directly, others we gather through your use of our services.
Information You Give Us
When you sign up for our learning programs or contact us, you share certain details:
- Basic contact details: Name, email address, phone number
- Account information: Username, password, profile preferences
- Educational background: Prior experience with finance, investment knowledge level
- Communication records: Messages sent through our contact forms or support channels
- Payment information: Processed securely through third-party payment processors (we don't store complete credit card numbers)
Information Collected Automatically
Like most websites, we collect technical data when you visit:
- Device and browser info: IP address, browser type, operating system
- Usage patterns: Pages viewed, time spent on different sections, navigation paths
- Learning progress: Course completion rates, module interactions, quiz results
- Cookies and tracking: Small files that help us remember your preferences and understand site usage
2. How We Use Your Information
We're not in the business of collecting data for the sake of it. Everything we gather serves a specific purpose related to improving your educational experience.
| Purpose | How We Use Your Data |
|---|---|
| Service Delivery | Providing access to educational content, tracking your progress, managing your account |
| Communication | Sending course updates, responding to inquiries, sharing relevant educational resources |
| Improvement | Analyzing how students interact with content to enhance learning materials and platform functionality |
| Security | Protecting against unauthorized access, fraud prevention, maintaining platform integrity |
| Legal Compliance | Meeting regulatory requirements, responding to lawful requests, enforcing our terms |
We won't use your information to bombard you with unrelated marketing or sell your data to third parties for their promotional purposes. That's not how we operate.
3. Sharing and Disclosure
We don't sell your personal information. Period. But there are specific situations where we share data with trusted partners or as required by law.
Service Providers
We work with companies that help us run our platform — hosting providers, payment processors, email services. These partners only access the information needed to perform their specific functions and are contractually obligated to protect your data.
Legal Requirements
Sometimes we're legally required to share information — responding to court orders, complying with government investigations, or protecting against illegal activity. We'll only disclose what's necessary and will notify you when legally permitted.
Business Transfers
If Makertex Eta is involved in a merger, acquisition, or sale of assets, your information may be transferred. You'd be notified beforehand, and the new entity would be bound by this privacy policy.
Important Note on Canadian Privacy Laws
As a Canadian-based educational platform, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This means you have specific rights regarding your personal data, including the right to know what we collect, why we collect it, and who we share it with.
PIPEDA requires us to obtain meaningful consent for data collection and use. By using our services, you provide that consent — but you can withdraw it at any time by contacting us.
4. Your Privacy Rights
You have considerable control over your personal information. Here's what you can do and how to exercise these rights:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Inaccuracies
Update or fix incorrect information through your account settings or by contacting us directly.
Delete Your Account
Request complete deletion of your account and associated data. Some information may be retained for legal compliance.
Withdraw Consent
Stop us from processing your data for specific purposes. This might limit your access to certain features.
Data Portability
Receive your data in a structured, commonly used format that can be transferred to another service.
Object to Processing
Challenge how we use your information for specific purposes, particularly marketing communications.
To exercise any of these rights, email us at contact@makertexeta.vip with "Privacy Request" in the subject line. We'll verify your identity and respond within 30 days.
5. Data Security Measures
Protecting your information is a priority. We use industry-standard security practices, but it's important to understand that no system is completely impenetrable.
Technical Safeguards
- Encryption: All data transmitted between your device and our servers uses TLS encryption
- Secure storage: Personal information is stored on protected servers with restricted access
- Regular audits: We conduct periodic security assessments to identify potential vulnerabilities
- Access controls: Only authorized personnel can access user data, and access is logged
- Password protection: Account passwords are hashed and salted, never stored in plain text
Your Responsibility
Security is a shared responsibility. Use a strong, unique password for your account. Don't share your login credentials. Log out when using shared devices. Contact us immediately if you suspect unauthorized access to your account.
6. Data Retention and Deletion
We don't keep your information longer than necessary. Retention periods vary based on the type of data and legal requirements.
Retention Periods
- Active accounts: Information retained as long as your account remains active
- Closed accounts: Most data deleted within 90 days of account closure
- Financial records: Retained for 7 years to comply with Canadian tax laws
- Legal hold: Data involved in disputes retained until resolution
- Anonymized data: Aggregate, non-identifiable usage data may be retained indefinitely for research
When we delete data, it's removed from active systems and backups within a reasonable timeframe. Some residual copies may exist in backup systems temporarily but become inaccessible.
7. Cookies and Tracking Technologies
We use cookies to improve your experience and understand how our platform is used. You have control over most cookie settings.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality, can't be disabled
- Performance cookies: Help us understand site usage and identify technical issues
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Provide insights into how students interact with learning materials
Most browsers allow you to manage cookie preferences through settings. Blocking certain cookies might affect site functionality or your ability to access specific features.
8. Children's Privacy
Our services are designed for adults interested in investment education. We don't knowingly collect information from individuals under 16 years old.
If you're under 16, please don't use our platform or provide personal information. If we discover we've accidentally collected data from someone under 16, we'll delete it promptly.
Parents or guardians who believe their child has provided us with information should contact us immediately at contact@makertexeta.vip.
9. International Data Transfers
While we're based in Canada, some of our service providers operate servers in other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place.
For transfers outside Canada, we use standard contractual clauses approved by privacy regulators or rely on providers certified under recognized privacy frameworks. Your data receives protection comparable to Canadian privacy laws regardless of where it's processed.
10. Changes to This Policy
Privacy practices evolve, and we may update this policy periodically. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
The "Last Updated" date at the top indicates when this policy was last revised. We encourage you to review it occasionally to stay informed about how we protect your information.
Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with modifications, you can close your account before they become effective.
11. Third-Party Links
Our platform may include links to external websites or resources. We're not responsible for the privacy practices of these third parties.
When you click a link that takes you away from makertexeta.vip, you're subject to that site's privacy policy. We recommend reviewing their practices before sharing personal information.